Blog on the Run: Reloaded

Monday, February 9, 2009 5:15 pm

Help me, Internets … again

Filed under: Housekeeping — Lex @ 5:15 pm

This is getting to be an annoying habit, and I hope I’m not taxing the Internets’ patience. That said …

For the first time since I bought this computer several years ago, I find myself needing to fax something. When I attempted to do so, I could not. Rummaging around in the Help files revealed that for the fax to work, the “Fax Services” component of Windows must be activated. However, when I try to do that, I’m told I must insert a Windows XP disc for this to happen.

I don’t have a Windows XP disc, per se. Never did. XP (Media Center Edition) came factory-installed, w/o discs.

Leaving aside the question of why in the pluperfect hell XP wouldn’t ship with fax services installed, what can I do here?

Thanks in advance for any help anyone can offer.

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  1. If XP is installed, it might be in a partition. Do you see anything like that? Is this computer a Dell? If so, you can get a free CD; you just need the Service Tag or Serial #. If you send it to me, I’ll ask my Dell rep to get you a CD.

    Second, is your computer hooked up to a phone line and does it have a modem (as opposed to a network card)?


    Comment by sue4321 — Monday, February 9, 2009 5:59 pm @ 5:59 pm | Reply

  2. Sue, thanks for stopping by. I don’t have anything in a partition that looks like XP. My computer is a Sony VAIO desktop, and Sony “help” has not been, well, helpful so far.

    Comment by Lex — Monday, February 9, 2009 7:45 pm @ 7:45 pm | Reply

  3. UPDATE: Turns out the files in question lurk in C:\Windows\i386. This is somewhat a mystery to me, inasmuch as that was one of the drop-down options the first time, and it didn’t work then. But whatever; it seems to be working now.

    Comment by Lex — Monday, February 9, 2009 8:55 pm @ 8:55 pm | Reply

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