Blog on the Run: Reloaded

Saturday, July 9, 2016 3:40 pm

Tenth Avenue Google Chrome Freeze-Out

Filed under: Geek-related issues — Lex @ 3:40 pm

For months I’ve been dealing with a Google Chrome problem that has refused to stay fixed. Googling the issue has only gotten me approximately helpful answers, so I’m turning to the hive mind.

When I download something in Chrome, regardless of what it is and regardless of whether it’s an email attachment or something on a web page, Chrome begins misbehaving. Any open web pages I have will begin to freeze up. If I try to open a new page, I can’t, and I get an error message telling me the page is hung up and asking whether I want to wait, or to kill the page.

When I attempt to close/reboot Chrome, I’ll get this message, no matter how long ago the download happened:














I have to cancel the download (which in every instance really is already complete) before I can close completely out of Chrome.

Moreover, before I can reopen Chrome, I find that I must go into Task Manager, where there will always be a single Chrome process still running, often at high levels of memory — more than 100 megs — relative to the 20 to 60 megs most Chrome processes seem to use on my machine). And I have to kill that process before I can proceed to reopen Chrome.

I’ve Googled this, I’ve looked on Google’s forums, and the closest I have gotten to a solution is a suggestion that a Chrome plug-in or extension can be causing this problem. I run few of either, so the process of elimination didn’t take long: When I disabled the Flash plugin, Chrome started working normally.

But not for long.

Now, I’m experiencing the same problem even with Flash disabled (hell, even with it uninstalled). And I can’t figure out why.

I’ve rebooted the machine (many times over). I’ve rebooted Chrome multiple times. I’ve uninstalled Chrome and done a clean install. And still I have this problem. Has anyone ever experienced this, and if so, how were you able to resolve it? Thanks in advance for your help.



  1. […] SOURCE […]

    Pingback by Tenth Avenue Google Chrome Freeze-Out | Greensboro 101 — Saturday, July 9, 2016 4:09 pm @ 4:09 pm

  2. Wish I could help you, but I use Firefox.

    Comment by kingmidget — Saturday, July 9, 2016 4:45 pm @ 4:45 pm

    • For technical reasons too complicated to go into here, I use Firefox for work-related stuff and Chrome for personal stuff.

      Comment by Lex — Saturday, July 9, 2016 5:11 pm @ 5:11 pm

      • Some day I’ll have the time and patience to learn the strengths and weaknesses of the options. All I know is that we still use IE at work and it’s horrible and Firefox on my personal laptop rarely has any issues.

        Good luck finding a solution to your problem with Chrome.

        Comment by kingmidget — Saturday, July 9, 2016 5:47 pm @ 5:47 pm

        • If it makes you feel any better, a friend of mine with 35 years in IT says that when he has a problem with Chrome, he switches to Firefox, and vice versa. The way he figures it, by the time he has to switch back to Chrome, whatever problem he had been experiencing with it will have been fixed. He adds, “I don’t have time to troubleshoot browser issues.” :-)

          Comment by Lex — Saturday, July 9, 2016 7:17 pm @ 7:17 pm

  3. I had Chrome issues last week; the problem was an incomplete download of Chrome’s newest update, so I guess what you’ve done cancels that idea. I do know that when you remove/reinstall Chrome (or any app), you don’t clear the Windows registry. I am NOT suggesting you touch the Windows registry (I don’t do that either). But Chrome is not as clean an install as you think. My search showed an issue with Windows Firewall. Are you sure that the firewall (“Defender”) is allowing Chrome to download? Copied:

    “After doing some more research, I read that it had something to do with Windows Firewall only allowing certain programs to upload to/download from the internet (i.e.- after switching to Windows 10, only Internet Explorer and Edge). I read that after I uninstalled Chrome (EVERYTHING, removing ALL saved passwords, favorites, etc., a clean reset), and then updated my PC (there was apparently a pending update that I had been putting off (and sure enough, when I checked Windows Update, there was)), and THEN reinstalled Chrome, my problem would be fixed.

    Sure enough, after I did all that, Chrome is as good as new for me, no issues there anymore, uploads and downloads working fine. Yes, I lost all my favorites, settings, extensions, etc., but at least it works now.

    The things I recommend checking most of all are:
    -Your firewall, make sure it has allowances for Chrome
    -Windows Update, check if there’s any new updates for your PC”

    Comment by Sue Polinsky — Saturday, July 9, 2016 7:30 pm @ 7:30 pm

  4. You’ve disabled all Chrome extensions? Cleared Chrome browsing data? Checked that your PC’s filesystem isn’t verging on full?

    Comment by Anna — Friday, July 15, 2016 8:21 pm @ 8:21 pm

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